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Shipping & Returns

 

Delivery & Shipping Options

At Yellow Bright Aura, we offer three convenient shipping options to meet your needs:

1. Standard Shipping:
• Cost: $10
• Delivery Time: Typically takes 5-8 business days.
2. Premium Shipping:
• Cost: $15
• Delivery Time: Typically takes 3-6 business days.
3. Express Shipping:
• Cost: $20
• Delivery Time: Typically takes 2-5 business days.

Choose the shipping option that best suits your schedule and budget. If you have any questions about our shipping options or need further assistance, please contact our customer service team. We are here to ensure your satisfaction with your purchase from Yellow Bright Aura.

 

Managing my delivery

Managing my UPS delivery

UPS My Choice® allows you to personalize your delivery for maximum flexibility.

Benefits include:

  • Receiving pre-delivery notifications of incoming packages via email, text or phone

  • UPS Mobile™ App provides push notifications for timely updates

  • Make changes to your delivery (date, time, location) while the package is in transit

  • Sign for packages with ease

 

Not a member yet? Visit UPS's My Choice Deliverypage to begin the sign-up process.

 

Already a member? Follow the steps below to manage your delivery:

  • Visit the UPS Log In page

  • Enter your Email/User ID and Password

  • Click Log In

  • Follow the prompts to track or manage your delivery

 

Managing my USPS delivery
Benefits include:

  • Track packages

  • Preview incoming mail

  • Leave delivery instructions

  • Reschedule your delivery

  • Manage notifications

Not a member yet? Visit the USPS Informed Deliverypage and click Sign Up for Free to begin the sign-up process.


Already a member? Follow the steps below to manage your delivery:

  • Visit the USPS Sign-In page

  • Enter your Username and Password

  • Click Sign In

  • Follow the prompts to track or manage your delivery

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Return Policy

At Yellow Bright Aura, we want you to love your purchase. If you are not completely satisfied, we gladly accept most returns by mail within 30 days of purchase. Please see below for exceptions and additional details.

Return Conditions

• Condition: Returned items must be in their original, saleable condition with original tags attached.
• Non-Refundable Fees: Shipping and delivery fees are non-refundable.

Exceptions

Yellow Bright Aura will not accept returns for the following categories:

• Weight Gain Supplements
• Hair Wigs
• Hair Growth Oil
• Fragrances
• Handbags

For these categories, we only accept exchanges with a valid reason. The following items are eligible for exchanges:

• Shoes
• Women’s Intimates & Essentials
• Shapewear

Return Process

1. Start Your Return: Begin the return process online through our website.
2. Mail Returns: Return eligible items via your local UPS store. UPS will send the returned items to us. Please ensure that the items meet the return conditions stated above.

If you have any questions or need assistance with your return, please contact our customer service team. We are here to help you and ensure your satisfaction with your purchase from Yellow Bright Aura.

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